Founded in Melbourne, AU.

Customer satisfaction

Technology

As a customer, you will gain access to our feature-rich online system that enables you to manage your day-to-day deliveries.

Our software allows you to create, view, and amend delivery activities, generate reporting that meets your needs, view proof-of-delivery and invoice information, all from one place.

Our fleet has a unique and advanced GPS tracking system installed in every vehicle. The GPS system is fully integrated into Shipstar’s network and allows job management and communication between operations, drivers and you.


Frequently Asked Questions

What makes Shipstar different?

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How do I get started with Shipstar?

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How do I track my parcel?

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How do I login to my account?

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Can the courier bring my delivery upstairs?

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I won’t be home to receive or sign for my parcel. What are my options?

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Can I change my delivery address?

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What happens if my delivery is running late or doesn't arrive?

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How do I know when my delivery is arriving?

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Can I track my delivery?

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Who do I contact if my item is damaged or lost?

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Can I add delivery instructions to my delivery?

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I missed the delivery. What do I do?

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Have more questions?

Contact support

Tailored solutions

Tailored last mile e-commerce transport to meet your business needs. Servicing metropolitan Melbourne and offering same day and bulk delivery options.

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